CAPABILITIES

Pre-Visit Planning

Stop chasing gaps after the visit, when most recapture is already lost. eCareRevenue puts open gaps and suspected HCCs in front of clinicians before the encounter, so they get closed in the room.

The complete pre-visit planning capability set.

One platform for preparing your care team before every encounter, gaps surfaced, risk summarized, all clinically-indicated.

01

Visit Intelligence

The full patient picture assembled before the encounter like gaps, suspected conditions, and history pulled together so clinicians walk in informed.

02

Patient Prep

Pre-visit planning lists that prepare care teams and prompt outreach, so the right patients are scheduled and ready with open gaps in view.

03

Gap Surfacing

Open care gaps and suspected HCCs surfaced inside the EHR before the encounter, so they’re addressed in the room rather than chased weeks later.

04

Risk Summary

A concise risk snapshot for each patient — RAF status and key conditions, so clinicians see where a patient stands at a glance.

05

Opportunity Alerts

Point-of-care prompts flag the highest-impact gaps and conditions in the moment, all clinically-indicated, never generic upcoding heuristics.

06

Encounter Optimization

Everything surfaced in one EHR-native workflow, so clinicians close gaps and document conditions in the visit without extra clicks or a separate app.

A guided four-step path to pre-visit prompts inside your EHR.

A four-step journey from data connection through to pre-visit planning and point-of-care prompts running natively inside your clinicians’ EHR.

1

Connect EHR + Claims

SMART on FHIR + 837/835 claims via your clearinghouse. Connected in 1–3 days, with gap and risk data ready to surface in the EHR within five.

2

Calibrate & Baseline

We baseline your panel against 24 months of claims, confirm patient rosters, and tune which gaps and suspected conditions surface, so prompts are relevant, not noisy.

3

Pilot & Train

Pre-visit prompts and point-of-care suggestions go live for a pilot clinician group, with care teams seeing gaps and risk summaries inside their normal EHR workflow.

4

Full Rollout + Measure

All clinicians and panels go live. Your dashboard tracks gap closure and in-visit capture rates, quarter by quarter, with attribution by clinician and care team.

The numbers behind gaps closed in the room.

The timing, fit, and clinician experience behind eCareRevenue’s pre-visit planning.

68%
Gaps closed pre-visit
Cascade Health Partners ACO closed the majority of gaps before the encounter
0
Extra apps for clinicians
Prompts render inside the EHR your clinicians already use, no new system to learn
100%
Clinically-indicated prompts
Every suggestion supported by the record, never generic upcoding heuristics
In-EHR
Point-of-care delivery
Gaps, risk, and suggestions surfaced in the normal clinical workflow

Frequently Asked Questions

Answers to the most common questions about how eCareRevenue surfaces gaps before and during the visit.

Prompts and point-of-care suggestions render inside the EHR your clinicians already use, there’s no separate app to open or log into. Open gaps, suspected conditions, and a risk summary surface right in the normal visit workflow.

No, the goal is fewer clicks, not more. Prompts are tuned to your panel and ranked by impact, so clinicians see only the highest-value, clinically-indicated items rather than a flood of alerts. The full picture is ready before the visit, which removes mid-visit chart-digging.

Gaps and suspected conditions are surfaced ahead of the encounter, so care teams can prepare and schedule outreach, and the same insights appear at the point of care during the visit. That means the right patients are ready and the right gaps are visible in the room.

Every suggestion is clinically-indicated and supported by evidence in the record, never generic upcoding heuristics. Clinicians can see why each prompt appeared and decide based on the patient in front of them.

Pre-visit planning serves the whole care team, clinicians get point-of-care prompts in the EHR, while care coordinators and quality staff use the planning and outreach lists to prep patients ahead of time. Everyone works from the same view of open gaps.

Yes, closing gaps in the room is far more effective than chasing them afterward, when much of the opportunity is already lost. Surfacing gaps before and during the encounter is how customers close the majority of gaps pre-visit instead of weeks later.

A 30-minute demo of pre-visit planning on a dataset like yours.

In one session, we’ll demonstrate pre-visit planning and in-EHR prompts on a dataset matched to your organization type, and answer every question, with no commitment.

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